Madame Tussauds New York is Temporarily Closed!

Madame Tussauds New York is temporarily closed as mandated by New York Governor Andrew Cuomo. We will post information on our website regarding plans for re-opening as it becomes available.

If you have purchased tickets for the dates when we will be closed, you may use these tickets for any future date through December 31, 2020.

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Disabled Access

Our facilities are designed to be fully accessible to guests with a disability. Our trained staff will ensure that guests who require assistance are transported safely by means of an elevator designated for this purpose.

  • Can I use a wheelchair in to Madame Tussauds New York?

Yes, disabled guests can use a wheelchair in to Madame Tussauds New York

  • Can I bring a guide dog, eye or hearing dog to Madame Tussauds New York?

Yes, we do permit seeing eye dogs, guide dogs and hearing eye dogs.

Please contact us if you have any questions regarding accessibility during your visit to Madame Tussauds New York.

Website and Online Booking Access

Madame Tussauds recognizes the need for this website to be accessible to all. We have implemented a number of features to make this website easy to use, especially for users with disabilities.

This website aims to conform to Level A standard of the W3C’s Web Accessibility Initiative’s Web Content Accessibility Guidelines. It also includes many features found in AA sites such as color considerations and easily resizable fonts. We will continue to make improvements and make sure this website conforms to these guidelines.

Please contact us if you have questions or feedback regarding the accessibility of this site, or if you have difficulty using it.